Home / Education / Dealer Business Forums

This one-day conference is geared to provide the road map and signposts to meet and exceed expectations for US Office equipment dealers. Those signposts fall into two categories:

Selling the Total Document System

• Learn how to further increase profitability in a rapidly changing office equipment market.
• Prepare to be competitive in 2007.
• Learn how to face an IT professional who has a wholly different set of values and expectations.
• Stop selling just a box and learn how you will sell packages of systems that consist of hardware, software and support to your customers.

Meeting the changing needs in a parity market

• Hear from analysts and peers how the channel to market strategies is changing
• Learn what is needed to execute an independent dealer’s business strategy
• Learn what types of products and services to promote
• Understand where to generate profit in the evolving networked market.

The ECM Practitioner training program provides you with a solid understanding of ECM technologies and components to manage information through its lifecycle. The course will cover technologies that help you capture, store, manage, preserve and/or deliver information in support of a business process.

The Enterprise Content Management (ECM) Certificate Program is designed from global best practices among our 60,000 members. The program covers the strategies, tools and technologies used to capture, store, manage, preserve and deliver information in support of business processes. It provides you with a framework which enables the management of information assets across an organization, and it ties in relevant components and technologies. This could be Electronic Document Management, Electronic Records Management, Workflow, Business Process Management, Web Content Management, Collaboration and Digital Asset Management.

As part of your participation, you will receive an ECM Workbook and access to supporting ECM online courses and exams.