Works with public, private and government organizations securing their most important asset, mission-critical data. Assist in development and management of Data Governance programs focusing on People, Processes and Technology creating a Control Conscious Corporate Culture (4C’s) ™. Matches top-notch SaaS on premise technology distribution and services companies focused on data/document delivery and security with each other, distribution partners and enterprise customers.

Previously: Director, President & CEO Captaris, Inc. $140M+ publicly traded software company acquired by Open Text, President & CEO Conversay. Founder, President & CEO Global Chipcard Alliance. SVP GM U S West Public Access Solutions & Smart Card Division. National Sales Manager, Neopost. Marketing Manager, Warner Communications.

Education: BS Marketing Management Bentley University Boston
Masters International Management University of San Francisco
AIIM Electronic Records Management Masters Class Certificate
 

Sally Brause is the Director of Human Resources Consulting at GreatAmerica Leasing. Her areas of expertise are attracting, motivating and developing top talent and she has been sharing this expertise with office equipment dealers and resellers over the last several years. Brause has worked for several top companies in senior Human Resources roles. She is certified as a Senior Professional in Human Resources (SPHR) and has been certified as a Compensation Professional through World at Work. Brause received a B.A. from Coe College and a Masters Degree in Organizational Leadership from St. Ambrose University.

As director of Managed Print Services for OKI Data, Tim is responsible for the development, expansion & execution of OKI's comprehensive MPS offering, Total Managed Print™.  Tim has worked to evolve OKI's TMP offerings into a flexible, modular solution that easily integrates into existing business models to drive incremental revenue and margin. Tim is also responsible for the development of back-end systems and procedures as well as OKI's MPS channel engagement strategy which includes Strategic Alliance Partners, Platform Vendors, Distributors, Dealers and Solution Providers.

Tim comes to OKI with 13 years of industry experience, having previously worked for PrintFleet directing numerous dealerships to successful Enterprise print management implementations.
 

Tom Callinan is the founding principal of Strategy Development, a management consulting firm for the technology and outsourcing space and the leading MPS consultancy specializing in business planning, sales effectiveness, advanced sales training, and operational and service improvement. From 1998 – 2005, Callinan was an executive with IKON Office Solutions, most recently vice president and general manager of IKON’s largest business unit with revenue of $1.4 billion. Prior to IKON, Callinan was the founder and CEO of Copifax, Inc, a copier dealership was acquired by IKON in 1997. Callinan graduated with high honors from The Wharton School, University of Pennsylvania.

Dr Cameron has over 25 years of experience as an executive in the hardcopy industry. He launched Cameron Consulting Group to meet a market need for proprietary advisory services, market research and consulting for the print and imaging industry.   His background includes on working in production, redesigning business processes, and leadership roles in business management for Texas Instruments, Dell and IBM. Dr Cameron was part of the early days of outsourced managed services at IBM leading executive sales and business process design. Most recently, he was COO of Photizo Group responsible for developing strategic relationships with clients and collaborative partners.   

Ed Carroll is a principal of Strategy Development, a management consulting firm specializing in business planning, sales effectiveness, advanced sales training, and operational and service improvement www.strategydevelopment.org). From 2003 – 2007, Carroll was an executive with IKON Office Solutions, responsible for IKON’s Greater Capital Area unit with revenue of $150 million. Prior to IKON, Carroll was the CEO of CyLex Systems, Inc, a venture based document management ASP, which was acquired by Ricoh Corporation. Ed was with Panasonic for 21 years holding various executive positions including President and COO – Panasonic Document Imaging Co, President - Panasonic Document Systems Co.

Randall Dazo is Director of InfoTrends’ Network Document Solutions (NDS), Dynamic Content Software Strategies (DSS), Professional & Managed Print Services (PMPS), and Image Scanning Trends services (IST). With over two decades of experience, Mr. Dazo leads InfoTrends’ continuous information service practice in this area on a global basis. Prior to joining InfoTrends, Mr. Dazo was Senior Manager, Output Solutions for Ricoh Corporation. In this capacity he was responsible for establishing channel requirements and go to market strategies creating leading-edge solutions for the market. Earlier in his career, he held senior sales and marketing positions at Sharp, Net2Phone, Minolta, and Canon. Mr. Dazo holds a Bachelor’s Degree from State University of New York at Stony Brook. Expertise: Go-To-Market & Positioning Strategies; Document Workflow Solutions & Standards; Document Management Solutions; Device Management Solutions; Mobile Workforce Automation Solutions; Professional Services & Service Management; and Digital Peripherals for the Office Equipment Market.

Teri Dunn is the Director of Consulting for Print Management Solutions Group and a master facilitator for the company’s Selling Managed Print Services professional development program. Teri’s responsibilities follow a distinguished career of 26 years with Global Imaging Systems companies in Pennsylvania, Washington and Oregon and finally as Global Corporate Vice President of Marketing where she assumed the rollout of Global’s successful national Print Management initiative. Teri has spent 12 years in the development and implementation of Print Management and MPS programs.

Jennie Fisher is the Senior Vice President and General Manager of the Office Equipment Group at GreatAmerica Leasing Corp. She is responsible for sales, marketing, operations, and financial performance for this business unit. She has been involved in lease financing since 1989. Prior to joining GreatAmerica in 1993, Fisher worked for GE Capital. She earned her M.B.A. from the University of Iowa. Fisher is certified to instruct Belgard Team Tools and Achieve Global Professional Selling Skills.

George began his career in southern California in the office automation industry with Edgemont Sales Corporation in 1979. George and his partner sold Edgement to Erskine House in 1990. Erskine House was eventually merged into Alco Standard, where George became the VP of Marketing for the Southern California region of Ikon. After the initial merge of seven independent Alco companies, George left to become partner at MWB Business Systems.

Since joining MWB, George and his team have grown MWB from two to seven branches in only five years, while simultaneously increasing revenues from 18 million to 60 million. George and his partners sold the business to Imagine Technology Group in March of 1999.

George has consulted and trained hundreds of dealers with a focus in MPS and fleet sales were his experience in prospecting, closing and maintaining small to large contracts has assisted dealers in growing their organizations.   

Steve Geishirt is the director of training at Parts Now!, the nation’s largest laser printer parts distributor. Geishirt looks at the newest printing, multifunction and imaging technologies impacting the marketplace. Each year, he trains nearly 1,000 technicians and service managers. A sought-after industry expert, Geishirt's technical articles are published in four languages worldwide and he has spoken to audiences globally. He is a member of the PDI+ Cornerstone Committee.

Howard Gross is the Founder and President of E-BizDocs, Inc, an 11-year old document management company located in Albany NY. E-BizDocs is committed to helping private, public and not for profit organizations find electronic solutions to otherwise inefficient record management systems. In his position, Howard is committed to creating opportunities for all, and has created a diverse workforce by hiring based on peoples abilities. More than 60% of the direct labor of the Service Bureau is physically or mentally challenged. He was appointed and served two terms on the NY State Rehabilitation Council.

Sarah Henderson is Director, MPS Operations, for West Point Products. In this role, she plans, develops, and manages the implementation of MPS programs and key infrastructure tools in multiple channels in North America through the Axess program.  Since joining West Point last year, she has helped launch the industry leasing MPS TCO costing calculator and a national service dispatch center.  In addition, Henderson is a volunteer with the Managed Print Service Association (MPSA) Communications committee.

Henderson’s background includes more than five years in the imaging industry, with hands-on experience assisting dealers in implementing MPS and marketing strategies. She is a recognized industry writer for the MPS Insights Journal, The Imaging Channel and imageSource magazines.  Prior to joining West Point Products, Henderson was Director, Strategic Marketing, for the Office Equipment Group at GreatAmerica Leasing Corporation.  Henderson holds a Bachelor degree in Communication from Central College in Pella, Iowa. 

Tim Herbert serves as vice president of research for CompTIA, where he directs market research studies and analysis to promote the growth of the IT industry. Herbert regularly pens articles for industry publications, presents at industry conferences and has been cited in numerous media outlets, including The New York Times, Los Angeles Times, Chicago Tribune and The Wall Street Journal.  Prior to joining CompTIA, Herbert directed the research department of a prominent tech trade association. and a research and analysis firm.  Herbert holds a bachelor's degree in economics from John Carroll University and an MBA from George Mason University.

Tricia Judge is the Executive Director of the International Imaging Technology Council, a not-for-profit trade association serving imaging supplies remanufacturers and dealers. Judge was the Executive Editor of Recharger Magazine for five years. For eleven years, Judge managed a private law practice that specialized in small business issues. Judge’s work has been published in Recharger, Recharger Magazine, BTA publications, ENX Magazine, Nevada Lawyer Magazine, ASTM Standardization News, and has won critical acclaim for her writing and industry advocacy. Judge is a regular speaker on industry issues at industry meetings around the world.

Jeff has more than 20 years of experience in the office products industry. He has worked with Xerox Corporation, as an industry service consultant, and as a Director of Service within the independent dealer environment. While working at Xerox Corporate headquarters, Jeff was responsible for going into service branches and implementing processes and systems to ensure maximum margins and field performance. Jeff's area of expertise is maximizing service operational efficiencies and profitability using proven systems.

Barney Kister is senior vice president for managed print services (MPS) sales with CARBON SiX. He has been instrumental to the development of the CARBON SiX MPS program as a senior executive for Supplies Network, the largest privately owned wholesaler of IT consumables in the U.S., headquartered in St. Louis, Mo. The CARBON SiX program has been selected by HP as a National Collaborative Infrastructure Partner, and is a recipient of Photizo’s MPS Leadership Award. In 1991 when Supplies Network was established, Kister became the wholesaler’s first vice president of sales. Kister has an M.B.A. from the University of Phoenix.

Ben Lin, Executive Vice President at ACM Technologies, Inc., has been involved in the imaging supply industry for more than 10 years.  While at ACM, Ben has held a variety of positions, including Sales and Marketing, Purchasing, Logistics and Information Technology.  Prior to joining ACM, Ben was a management consultant in the wireless and IT industry. He has consulted C-level executives on their strategic initiatives, sales and marketing plan, as well as new product development and operations. Ben brings to this industry a broad perspective on various business topics, with a special emphasis on vendor relationships and vendor management.

Gregg Mader is a managed print services veteran. Prior to joining Printer Essentials to lead their ESP Managed Print Services Program, Mader directed an MPS consulting practice that provided guidance and support to channel partners on MPS program development, sales process and market penetration. In the past he has held executive sales roles with TCS Corporate Services, Denitech Corporation, and IKON Office Solutions. He has worked closely with several OEM's in product development initiatives. Mader has also been published in several industry trades on MPS program development and implementation.

As Vice President of Sales at Parts Now!, Matt leads a team of sales professionals with one goal: help their customers become more profitable. He and his team offer ideas and innovations that allow companies to thrive in this competitive industry. Together, they start by working hands-on with companies to unlock new revenue with total turnkey print management. The solution—a unique combination of strategic consulting, custom marketing, a parts strategy, training and technical support along with industry-leading software—set companies up for success.

Chip has been in the office equipment industry for nearly 25 years. He is president of one of the leading MPS companies in the Chicago area, Des Plains Office Equipment (DPOE), which has seen tremendous growth under his leadership. Chip has recently incorporated managed network services capabilities into DPOE’s service offerings and frequently engages in public speaking opportunities to educate business owners about the benefits of MPS and MNS. He also speaks about the importance of having disaster recovery plans and properly safeguarded networks.

Mitch Morgan founded the Connectivity Dealer Program from NIA in 1991. After his businesses were acquired by IKON Office Solutions in 1996, he led their Technology Services division. In 2001, he formed the Professional Services division for IKON. Morgan has been consulting with CEOs on strategy, operations, organizational development and sales since 2005.

Jerry Newberry has been a part of the Office Imaging Industry for over 30 years. Prior to founding BEI Pros in 2007, Jerry was the Vice President of Service for Global Imaging where he was responsible for the overall Service operation of the $1.2 billion base of Global Imaging Systems companies. Jerry and his partner Jeff Kelly have developed the industries most reknowned Advanced Service Management education program, In additon, he has consulted to over 400 companies in areas of productivity and profitability improvement. He is the co creator of the new MPS Service financial model.

Jim Phillips is currently the CEO of Digital Gateway, the company behind e-automate dealer management software which is currently being used by over 1000 copier and printer dealers to manage the core functions of their business.

Prior to Digital Gateway, Jim has had a long and illustrious career at the helm of 6 successful multi-million dollar businesses in a variety of industries, many of which he himself created. During his career, Jim has developed and honed his skills as an entrepreneur, team builder and leader. He has been a consultant for many Fortune 1000 companies including NASA, IBM, Proctor & Gamble, Ford and KPMG where he coached executive level and managerial teams to help them tap into their true performance potential.

Digital Gateway was created in 1995 in the basement of Jim’s consulting company. Since then, Jim has played a pivotal role in growing the company from small software start-up with a handful of dealers using e-automate to what is now the premier all-in-one business management program used by over 1000 dealers. Jim became CEO of Digital Gateway in 2003 and continues to lead the organization as it expands its reach in the United States, Canada and the Bahamas, giving dealers unprecedented visibility, connectivity and automation in their business. The company is currently headquartered in Provo, Utah.

David Pohlman is Executive Vice President and Chief Operating Officer. In his role as Chief Operating Officer, David is responsible for the sales, marketing, operations and strategic planning for all Business Units within GreatAmerica. Prior to joining GreatAmerica in 2003, David was the Senior Vice President and General Manager of US Bancorp's small ticket vendor leasing businesses. Prior to US Bancorp, David spent 11 years with Lyon Financial Services. David earned his B.S. from St. Cloud State University and an advanced management degree from Babson School of Executive Education.

David has over 15 years of experience in the imaging industry as a top producing business development and management professional, holding positions in the U.S. as well as Latin America.  David’s career experience spans from working for Xerox Corporation to IKON Office Solutions, where he held various positions of increasing responsibility including Director of Sales with responsibility for 8 sales managers and over 70 sales executives.  David also worked at IKON University as a senior sales trainer and developer of IKON’s award winning sales training program.  David offers experience in training and development, selling leading edge technologies, strategic marketing, and key account management in US and foreign markets.

Steve Rolla is the Senior Partner of the Pros Elite Group. Prior to this he was the former President and CEO of various Global Imaging Systems, IKON and Xerox dealerships. Steve has also been a Service Executive with the largest independent dealership in the United States.  Steve is the co-author of the benchmarking model with Tom Johnson.  Most recently he has published a Sales Playbook operations guide that is customizable for all dealerships. Steve oversees the PROs Elite 100 dealer network training and certification program.  

Thomas Schneck serves as President of DocuWare AG and is responsible for the world-wide sales and marketing activities. After graduating from the University of Munich with a degree in business administration Thomas Schneck was an IT management consultant with KPMG in Frankfurt, Germany. Thomas then joined DocuWare which was still in its founding days and has been heading the sales and marketing efforts since then. His key focus has been the setup of a world-wide network of Authorized DocuWare Partners. After spending the early nineties in Germany, Thomas moved to the US to focus on building the American reseller network.

Dan Shapero brings a wealth of expertise in devising go-to-market strategies for the technology industry. Dan has a track record of driving revenue growth & positioning companies for public offerings or acquisition.  Dan’s enthusiasm, energy and ability to execute have benefited a wide range of hi-tech companies.

Joining  Kaseya in 2006  as SVP Marketing Shapero was responsible for developing marketing initiatives that support the company’s business as it continues to see fast-paced growth and market acceptance of its software and service offerings. During his tenure Shapero built a global marketing team, introduced a steady stream of new products including Kaseya’s Cloud offerings. Shapero also built a global channel of value added distributors.  Shapero departed in 2011 as EVP and General Manager, Kaseya On Demand Division.

Prior to joining Kaseya, Shapero worked as part of a turnaround team at Avamar, a data protection vendor now owned by EMC. He has also served as COO of NetApplications. In a previous position as vice president of marketing and general manager to the Client Server Division at State of the Art, Inc., now Sage Software, Inc., Shapero successfully launched Acuity Financials, the company’s flagship product and winner of the Microsoft Back Office Technology Integration Award. Shapero also helped lead promotion efforts as vice president of marketing at companies such as Vicinity (acquired by Microsoft in 2002); Platinum Software Corporation (now Epicor); and MineShare (sold to Digital Impact).

Shapero earned a bachelor’s degree from the University of California, San Diego, and earned his master’s from San Diego State University. Shapero sits on the Board of Directors at CompTIA and Chairs the Audit and Investment Committee.
 

After working for Canon USA and for an independent dealership as a solutions specialist, Corey Smith has been providing Web marketing services for the office equipment industry for more than 3 years. He is the author of “Do It Right. A CEO’s Guide to Web Strategy” and in addition to serving as Chief Web Architect for Dealer Marketing Systems, he also serves as President of Tribute Media, a successful Web Consulting firm.

Ken Staubitz is a service consultant with Strategy Development, and has over 14 years experience in all levels of service operations and MPS service structure. Ken spent the majority of his career at Modern Office Methods in various service and operational roles. Most recently Ken was MOM’s Director of Client Services where he oversaw all service operations and managed a staff of over 60 field service personnel in multiple branches. Ken led the organization to exceeding industries’ benchmark of 52% service gross profit, and was key in creating and implementing the organization’s service structure to handle its explosive MPS growth. Ken served on the Lanier Dealer Advisory Council and was an E-Automate Service Committee member. Ken received a Bachelor of Arts degree in International Studies at Bowling Green State University in Ohio.

Gary has 20 years of experience building successful companies in the document output business. Gary is the Founder and CEO of Agiliant, Inc., a master managed services provider of a comprehensive IT management solution delivered by a highly integrated nationwide network of leading service providers. Before Agiliant, Gary was CEO of Print Inc., a pioneer and original architect of the MPS solution delivery model. Gary started the company in 1999 and grew it into a national force that was acquired by Pitney Bowes in 2006. Gary has received numerous awards for his successful ventures and entrepreneurship.

Dean Tang is the founder and CEO of ABBYY USA, a fully-owned subsidiary of ABBYY Software House, Inc., and a 19-year veteran in the optical character recognition (OCR) industry. Tang developed the first OCR technology, and co-founded OCRON Inc, serving as key developer of Recore OCR SDK and Perceive Personal OCR software. Tang holds a master’s degree, Math/Computer Science from San Jose State University and a bachelor’s degree, Banking/Insurance from Feng Cha University, Taiwan.

Pat Taylor is the author of "Sales Savvy: Self-Help for Small Business" and a recognized speaker in the IT Channel. He founded and presided over a OEM system builder for 12 years, served as President of Intel's [Channel] Board of Advisors for 3 years, and now serves as Executive Director of NASBA - the largest Channel Reseller Association in the industry. Pat's knowledge of value-add sales techniques is delivered to the audience with a refreshingly modern presentation that is entertaining, insightful, and memorable. Pat was the featured speaker at Intel's Channel Conferences in 2009 and 2010.

As VP of Business Development at Cabinet NG, Jim is a seasoned, multi-faceted executive with a proven record in blending strategic thinking with technical insight to help businesses grow and overcome the challenges brought on by growth.  Jim is a well-known contributor to industry publications where he writes about paperless processes and their impact on business productivity. Jim also expounds on the specific benefits of automated document workflow processes for SMBs in several industries including: financial, insurance, medical, manufacturing, distribution and local government.

Greg VanDeWalker, Senior Vice President, Strategic Relationships, is responsible for developing and strengthening a variety of national account relationships and programs for all GreatAmerica business units. He has taken the lead in developing strategic relationships with partners in the office equipment industry to help dealers implement managed print strategies. Prior to joining GreatAmerica in 2003, VanDeWalker was general manager for the transportation division of US Bancorp in Denver. He began his leasing career in 1991 with Business Credit Leasing (BCL) in sales and sales management. Prior to BCL, he was a tax accountant for Arthur Andersen & Company.

Chris Wacker is Executive Vice President at Laserfiche, where he plays a key role in product development. He has been instrumental in the implementation of Laserfiche to reduce paper-intensive business processes for financial services. 

Kim D. Ward is the Director of Training and Development for Print Management Solutions Group and shares the same responsibilities for Learning Outsource Group based in Ormond Beach, Florida. He has been involved in the training and consulting industry in a variety of capacities since 1990. He is a nationally recognized speaker, facilitator, consultant, and coach to the document imaging industry, and has personally worked with over 40,000 industry professionals, teaching such programs as Sales Management Leadership, Management Leadership in the 21st Century, Getting Into Your Customer’s Head Sales Education, Selling Managed Print Services, and many others. Kim has worked extensively with a large number of industry OEM’s, IKON, Global Imaging Systems, Xerox, and others in addition to hundreds of independent office imaging dealers during the past 15 years.

Jeff Way facilitates the implementation process for larger dealers who have chosen e-automate to be their dealer management software. He uses his experience and skill set, to help dealers transition to e-automate  in a more strategic and streamlined way.  During the 14 years that Jeff worked for Global Imaging Systems, he assisted Tom Johnson, the Founder, Chairman and CEO in starting the Global Leadership Institute, was elected to Global Leaders which recognizes top performers and leaders within the organization as well as being elected to the Global’s Greatest, which is the elite group; recognizing the best of the best.

Is a 13-year-veteran of MSE and currently the VP of sales for the Americas. He is responsible for managing the regional directors and for growing sales in the Americas. Wazana also interfaces with all MSE strategic accounts and is an integral component of all MSE corporate initiatives and global strategies. Wazana began his career at MSE at 18 and worked his way up through departments such as operations and customer service before joining the sales team as a junior rep. Wazana has since then been promoted from sales manager to regional director to his current position of VP of sales.