Founded in 1993, BEI Services identifies opportunities to improve imaging companies service departments by comparing them against hundreds of other companies. We monitor more than 750,000 service calls on almost 2 million devices per month to provide un-paralleled benchmarking of in-field machine populations, parts usage levels and technician effectiveness. With all this data we create benchmarks that allow us to compare your company against other companies and best practices… There is a management principle that says “you cannot manage that which you cannot measure”… BEI Services is the only company in existence today that can provide companies these important measurement tools and benchmarks… We utilize a two level approach; first comparing costs of all the imaging devices your company services against national averages and show you the individual machines with higher than average expenses so you can address and reduce them. Second, we provide a performance based incentive program with measurable results that will decrease parts usage over 10% and total service cost by 20% or more.

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