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Ken Staubitz is a service consultant with Strategy Development, and has over 14 years experience in all levels of service operations and MPS service structure. Ken spent the majority of his career at Modern Office Methods in various service and operational roles. Most recently Ken was MOM’s Director of Client Services where he oversaw all service operations and managed a staff of over 60 field service personnel in multiple branches. Ken led the organization to exceeding industries’ benchmark of 52% service gross profit, and was key in creating and implementing the organization’s service structure to handle its explosive MPS growth. Ken served on the Lanier Dealer Advisory Council and was an E-Automate Service Committee member. Ken received a Bachelor of Arts degree in International Studies at Bowling Green State University in Ohio.