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Service Solutions Integrator 2009 - SSI Certification

Wednesday, February 20, 2008 8:00am-5:00pm
Las Vegas Convention Center Room N252-254
 

ITEX is bringing you an unprecedented, breakthrough power conference event dedicated to the Service Management Industry within the copier and imaging distribution channel:

Service & Solutions Integrator (SSI) Training and Certification:

The training program will identify solutions to help remedy the issues that Service Managers and Operations deal with on a daily basis, and will show in combination how to create an opportunity for explosive profitability.

Download a PDF of the complete Itinerary (Revised. 2/7/08)

The SSI Training course offers a full presentation and demonstration of various industry core competencies in a combination of the following areas: service benchmarking, comprehensive service analysis, asset management, mobile service personnel, and parts and supplies. This fusion of solutions can then fit your unique dealership infrastructure.

This one-day event is delivered with a dealer packet and in the form of an education certification program, assuring Service Managers and Dealer Principals they’ll walk away with the tools and knowledge to:

  • Improve Gross Margins and Net Income

  • Improve Customer Satisfaction and SLA’s while Increasing Profitability

  • Eliminate Manual Processes with Automated Meter Reading

  • Reduce Costly and Redundant On-Site Service Technician visits

  • Increase First Call Effectiveness

  • Make Intelligent Decisions with Business-Critical Data

  • Provide Highest Quality Parts & Consumables at competitive prices to differentiate your company in the marketplace, while positively impacting your bottom line

 

You can Sign-Up for $199 during ITEX Registration


Contact Michelle Ressler - MWA Intelligence - 480.538.5900 - michelle.ressler@mwaintel.com.

 
About the Sponsors

SSI 2008 is sponsored by MWA Intelligence, Inc., Katun Corporation, BEI Services and BEIPros. These innovative companies independently offer solutions to help remedy the issues that Service and Operations Managers deal with on daily basis.


Katun Corporation - #623
Since 1979, Katun has focused on developing performance-proven solutions for our customers. We are the worlds largest alternative supplier of imaging...

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MWA INTELLIGENCE - #405
MWA Intelligence, Inc. provides cutting-edge M2M (machine-to-machine) solutions and tools that support the exchange of real-time information between hardware...

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BEI Services - #300
Since 1993 BEI has provided dealers with an independent source for product and technician performance benchmarking. In addition BEI will be offering the...

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BEI Pros
BEI PROS was developed to assist the dealer environment in drastically improving the service gross profit and service operational efficiency. Jerry Newberry (former VP of Service for Global Imaging Systems) performs an on-site assessment of all areas within service to identify the exact causes of lower than benchmark performance in GP and overall service productivity. Once the assessment is performed, Mr. Newberry develops detailed action plans to address all areas identified and stays ‘connected” to your company throughout the consulting term to ensure the execution and desired results are achieved.  For more information on this service including detailed information on the actual assessment please contact Jerry Newberry at jerry.newberry@beipros.com or 1-813-713-3592

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